Live Butterfly Garden: 100% Satisfaction GuaranteedWe guarantee your satisfaction with the Live Butterfly Garden kit, and that your caterpillars will grow to become Painted Lady butterflies. If for any reason you are unsatisfied with your experience and would like a full refund or need a replacement of your caterpillars, simply contact us by phone, fax, email or regular mail.
Monday – Friday, 9am to 5pm
By Fax:01726 862847
24 hours a day
By Mail:Unit 11, Indian Queens Trading Estate
Claims & Returns by Mail
All returns must be made within 30 days. If returning an item, please include the original packaging and any paperwork you received.
Before making a return by mail, call us at 01726 860273 for a return authorization number. Packages returned without a return authorization number will be refused. All claims for missing items, damaged goods or defective merchandise must be made within 10 working days of receipt.